Supply contract

Guarantees and quality

We act as your supplier — the supply contract is signed with us, and we bear full legal and financial responsibility for product quality and lead times. Not a middleman, but a party to the contract.

Financial responsibility

What we are responsible for under the contract

Three areas of responsibility set out in the contract — timing, delivery, quality

Strict adherence to lead times

We identify every possible cause of timing slippage in advance and eliminate it. Any timing risk sits with us — we do not pass it to the factories or logistics partners.

Safekeeping and integrity of the cargo

We are responsible for the safekeeping of the cargo from factory to your warehouse. We work only with audited carriers, and the cargo is insured throughout.

Quality of the produced goods

The goods must conform to the agreed sample and specification. We give a warranty period on the product — terms are set out in the contract.

Quality control

Three stages of inspection on the production side

We do not check quality once before dispatch — we check it sequentially at every critical stage, which eliminates defects before they reach you

01

Production oversight

At the factory during manufacture

Our representative visits the factory at the key stages of production. For complex projects oversight is daily — material, dimensional conformity, logo application quality and defect rates at the output of each batch are checked.

02

Pre-shipment inspection

PSI · Pre-Shipment Inspection

Before packaging, every unit is checked against the agreed sample and specification. If there is any doubt about quality, the batch undergoes additional checking. Where issues are found, the goods are replaced or produced anew.

03

Loading inspection

CLS · Container Loading Supervision

Once the goods are packaged and ready for dispatch, the inspector oversees the loading process, container condition, cargo securing and conformity of the quantity to the packing list. This eliminates transport damage.

Contract

What we specifically undertake to do under the contract

Organise and oversee the entire production process from brief to dispatch
Guarantee conformity of the goods to the agreed specification and sample
Guarantee the lead times set out in the contract
Bear legal responsibility to the client
Ensure the integrity of the cargo at every stage of delivery
Provide the full set of documents for customs and accounting
Enquiry

Ready to discuss contract terms?

On enquiry we will send you a contract template with all clauses on responsibility and guarantees. You can agree it with your lawyer before signing.

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